Overview
MoonPay is a financial technology company that builds payment infrastructure for crypto. We offer simple ways to buy, sell, and swap cryptocurrencies using a wide range of payment methods — including cards, local bank transfers, and contactless options. We're available in 160+ countries and trusted by 300+ wallets, websites, and apps.
You may see two labels across our products:
Powered by MoonPay Rails — core transaction services, including fiat on/off ramps and MoonPay balance
Powered by a decentralised provider — services provided by external partners, such as decentralised finance (DeFi) integrations
Note: See our supported payment methods by country for the full list of supported methods.
Key benefits
Easy to use — buy crypto and NFTs in minutes, no prior knowledge needed
Built-in security — your information is encrypted, and all products are built with security and privacy in mind
Global compliance — we operate in accordance with worldwide regulations
MoonPay's products
MoonPay offers products for individuals and businesses.
On-ramp
Our on-ramp solution lets users buy crypto quickly and easily. It's available globally, protects against fraud and chargebacks, and integrates into any app or website with minimal effort.
Off-ramp
Our off-ramp solution lets users sell crypto, make exchanges, and handle NFT transactions through a simple SDK. You can customize it to fit your specific needs.
HyperMint
HyperMint lets creators, brands, and businesses create, manage, and distribute NFTs at scale — no deep technical knowledge required.
MoonPay's official email addresses
All official MoonPay emails come from the moonpay.com domain. Here are some examples:
If an email doesn't have the moonpay.com domain, it's not from us. Don't click any links in it.
We also use BIMI, a standard that displays our brand logo next to emails in supported inboxes. This makes it easy to confirm an email is genuinely from MoonPay.
Tip: Learn more about how to protect yourself from scams, and if you’re ever unsure, reach out to us anytime using the chat button in the bottom-right corner of this page.
What to do if you receive a phishing email
Don't engage — don't reply, click any links, or download attachments
Mark it as phishing — use your email provider's tools to report and archive it
Secure your account — change your email password, enable two-factor authentication (2FA), and monitor for unusual activity
Report it to us — contact MoonPay support using the chat button in the bottom-right corner of this page
Delete the email — remove it from your inbox to avoid accidental clicks
To lower your risk, watch out for emails that use pressure tactics or promise quick returns. Never share sensitive information or send crypto based on an unsolicited request.
What to do if someone used your email to sign up for MoonPay
If you receive a MoonPay signup email you didn't initiate, here's what to do:
Ignore the Email: The account will not activate unless confirmed
Secure Your Email:
Update your email password to a strong and unique one
Enable two-factor authentication for enhanced email security
FAQs
Where is MoonPay available?
Where is MoonPay available?
MoonPay is available in 160+ countries. Supported payment methods vary by location — check our supported payment methods by country page for details.
How do I know an email is really from MoonPay?
How do I know an email is really from MoonPay?
Check that the sender's email address uses the moonpay.com domain. You can also look for our brand logo, which appears in inboxes that support BIMI. If you're still unsure, contact our support team via the chat button on this page.
What should I do if I accidentally clicked a link in a suspicious email?
What should I do if I accidentally clicked a link in a suspicious email?
Immediately change your email password, enable 2FA, and monitor your accounts for any unusual activity. Then report the email to MoonPay support using the chat button in the bottom-right corner of this page.