MoonPay

Welcome to MoonPay. We're really glad you're here. Let's get started!

Getting Started

Learn more about MoonPay and how it enables secure, simple buying, selling, and swapping of crypto assets.

What is MoonPay?

Overview of cryptocurrencies you can buy, sell, and convert with MoonPay.

List of supported cryptocurrencies

Get started with MoonPay: set up your account via email, verify with a passcode, then add your personal details.

How do I open an account with MoonPay?

Learn why you might see an "Account already exists" error during signup and what your options are.

Account already exists error when signing up

Learn how to set up a wallet address in MoonPay to buy, receive, send, or sell crypto safely.

How do I get a wallet address?

Learn what a MoonTag is, how to send or receive crypto using it instead of wallet addresses, and how to manage your tag settings.

MoonTags explained

Discover the Bitcoin address format MoonPay uses (native SegWit, starts with bc1q) for faster and cheaper transactions.

What kind of BTC address does MoonPay use?

How to set up, use, and manage a MoonPay Virtual Account.

Virtual Accounts explained

See all the fiat currencies you can use to buy or sell on MoonPay — with availability by region

MoonPay’s supported currencies

See all ways to pay with MoonPay — cards, PayPal, bank transfers, Apple/Google Pay, and more — plus availability by region.

MoonPay’s supported payment methods

View the list of countries and regions where MoonPay services are not available.

MoonPay's unsupported countries

Everything you need to get started with MoonPay.

Intro to MoonPay

Summary of MoonPay’s climate and environmental impact disclosures under MiCA.

Sustainability Transparency - MICA

UK crypto investments are high risk: you could lose all funds, have no FSCS/FOS protection, and face volatility and fraud risks.

What you should know when using MoonPay and crypto in the UK

FCA rules now require MoonPay to add risk warnings, assess investors, and add a cooling-off period for new UK crypto customers.

UK FCA regulatory changes impacting MoonPay's crypto services

Important regulatory information you should know about.

Important information

How to top up, use, and withdraw your MoonPay Balance.

MoonPay Balance explained

Automate crypto purchases with MoonPay Recurring Buys. Learn to set up, manage, and troubleshoot for 60+ supported cryptocurrencies.

MoonPay Recurring Buys

How to use Open Banking to top up your MoonPay Balance.

Open banking in EEA & UK

What you need to know about MoonPay balance.

MoonPay balance

How to buy crypto with Revolut on MoonPay, manage your payment method, and resolve issues.

Revolut Pay FAQs

How to buy and sell cryptocurrency with PayPal, manage your payment method, and troubleshoot issues.

PayPal FAQs

How to buy and sell cryptocurrency with Venmo in MoonPay, manage your payment method, and troubleshoot issues.

Venmo FAQs

Learn how to buy crypto in Canada using Interac e-Transfer®, a fast and secure payment option.

Buying crypto with Interac e-Transfer®

Payment method FAQs

How do I contact MoonPay support?

Steps and information required to submit a complaint to MoonPay.

How do I submit a complaint?

Contacting MoonPay

Pilot program offering fee-free buys for new MoonPay customers referred by employees.

Employee referrals

Learn more about MoonPay's referral programs.

Referrals

Use MoonPay across 250+ wallets, exchanges, and apps, or directly at moonpay.com.

Where can I use MoonPay?

Discover where MoonPay is integrated. Learn which wallets, exchanges, and platforms support MoonPay services.

Partner & Affiliates

All rights reserved. MoonPay USA LLC is a registered money service business (NMLS ID: 2071245). For Law Enforcement requests please direct your official document to our compliance team <a href="https://app.kodex.us/moonpay/signin" target="_blank" rel="nofollow noopener noreferrer">here</a>.

Buy Crypto

On Ramps

About Us

API Docs

What is Blockchain?

Licences

Acheter des cryptomonnaies

À propos de nous

Documentation

Acheter du Bitcoin

Kryptowährungen kaufen

Über uns

Dokumentation

Bitcoin kaufen

Lizenzen

Sell Crypto

Off Ramps

Careers

Help Center

What are NFTs?

Privacy Policy

Vendre des cryptomonnaies

Carrières

Centre d'aide

Acheter de l'Ethereum

Politique de confidentialité

Kryptowährungen verkaufen

Karriere

Hilfezentrum

Ethereum kaufen

Datenschutzrichtlinie

Learn about Crypto

NFT Checkout

Newsroom

Contact Us

What is Bitcoin mining?

Cookie Policy

Apprendre sur les cryptomonnaies

Contactez-nous

Acheter du Solana

Politique de cookies

Über Kryptowährungen lernen

Kontaktieren Sie uns

Solana kaufen

Cookie-Richtlinie

Crypto Price

Virtual Accounts

Media

Status

What is DeFi?

Terms of Use

Prix des cryptomonnaies

Statut

Acheter du Cardano

Conditions d'utilisation

Kryptowährungspreis

Cardano kaufen

Nutzungsbedingungen

MoonPay Discover

Changelog

Security

What is crypto staking?

Sécurité

Sicherheit

Personal

Business

Company

Support

Learn

Legal

Discover

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

Français

Deutsch

url(https://downloads.intercomcdn.eu/i/o/i579df0u/29305/89da4435da9114c0887886c124bb/836e97dcb6c76cb9f4001cf4a76c6908.png)