Who does this apply to?
Customers based in the EU/EEA, the UK, and a number of other countries that have adopted new international tax-reporting rules for crypto.
Overview
As part of our regulatory obligations, MoonPay is required to collect your Tax Identification Number (TIN) and country of tax residence. This is so we can comply with new international tax transparency rules that apply to crypto platforms.
The two main frameworks behind this requirement are:
The EU's DAC8 Directive — extends existing tax reporting rules to cover crypto-asset service providers in the EU
The OECD's Crypto-Asset Reporting Framework (CARF) — a global standard for crypto platforms to report transaction information to tax authorities
Under these rules, crypto platforms like MoonPay must collect certain customer information and report transaction details to the relevant tax authority in each customer's country of residence.
Note: More countries are adopting these rules over time. Even if you're not affected today, we may ask you to confirm your tax details in future if your country adopts them.
Important: MoonPay does not provide legal or tax advice. Tax rules vary by country and depend on your individual circumstances. Consult a qualified tax professional for guidance on what applies to you.
What we collect
We'll ask you for:
Your country (or countries) of tax residence — the country (or countries) where you live and pay tax
Your Tax Identification Number (TIN) — the unique number your tax authority uses to identify you. The name varies by country (for example, NINO in the UK, or NIF in Spain)
If you're a tax resident in more than one country, we'll ask for a TIN for each.
How we use this information
We use your TIN and tax residency information solely to meet our reporting obligations. Specifically:
We report certain transaction information — such as the volume and value of crypto transactions you make on MoonPay — to the relevant tax authority in your country of tax residence
We share this information in line with applicable law, through the reporting framework that applies to you (DAC8, CARF, or another local equivalent)
We do not use it for any other purpose, including marketing, profiling, or personalizing the products you see
MoonPay does not calculate or file your taxes. You're responsible for declaring your crypto activity on your own tax return.
How to provide your TIN and tax residency
If your account is affected by these rules, you'll be prompted to add your details the next time you start a buy or sell in the MoonPay mobile or widget apps. We may also contact you by email. The prompt is shown as part of the buy or sell flow, and will walk you through:
Selecting your country (or countries) of tax residence
Entering your TIN for each country you're a tax resident in
Reviewing and confirming your details
Tip: Have a document handy that shows your TIN — for example, a tax return, payslip, government letter, or national ID card if your TIN appears on it. This helps you enter it accurately the first time.
Keeping your information up to date
It's your responsibility to make sure the tax information on your account stays accurate. Update your details as soon as possible if any of the following changes:
You move to a new country or become a tax resident somewhere else
Your TIN changes or is reissued
Your name changes — for example, after marriage or by deed poll
Note: Inaccurate or outdated tax information can lead to your data being reported to the wrong tax authority, mismatches when you file your own return, or further inquiries from your tax authority.
What happens if you don't provide it?
If we ask for your tax information and you don't provide it:
You won't be able to start new buys or sells on MoonPay until your tax details are added
You can still withdraw funds and access the rest of your account as normal
Once you've added your details, you can buy and sell again.
FAQs
Why is MoonPay asking for this now?
Why is MoonPay asking for this now?
DAC8 and CARF are new tax transparency rules being adopted in different countries on different timelines. As they come into effect in your region, MoonPay is required to update what we collect from customers there.
Is my TIN safe with MoonPay?
Is my TIN safe with MoonPay?
Yes. Your TIN is treated as sensitive personal information and is stored securely. For more on how we handle your data, see our Privacy Policy.
What if I don't know my TIN?
What if I don't know my TIN?
Your TIN is usually issued by your country's tax authority. You can often find it on tax returns, payslips, government letters, or your national ID card. If you're unsure, the OECD maintains a guide to TINs and equivalent identifiers by country, or you can contact your local tax authority directly.
Do I need to provide a TIN if I live in the US?
Do I need to provide a TIN if I live in the US?
US customers are subject to separate tax reporting rules and provide their Social Security Number (SSN) during identity verification. For more on that, see our article on resolving SSN validation issues.
Does MoonPay report my taxes for me?
Does MoonPay report my taxes for me?
No. MoonPay reports certain transaction information to tax authorities where required by law, but we don't calculate or file your taxes. You're responsible for declaring your crypto activity on your tax return. You can export your transaction history at any time to help with filing.