Overview
You can track your MoonPay wallet activity directly in the MoonPay app or through a blockchain explorer. This guide walks you through both methods so you can review transactions, confirm balances, and troubleshoot any inconsistencies.
View your transaction history in the MoonPay app
The MoonPay app offers an easy way to check your recent wallet activity.
How to view your history
Log in to the MoonPay app
Select Activity from the menu at the bottom
Select the blockchain network you want to review (for example, Bitcoin, Ethereum, Solana)
View your full wallet activity and transaction history, including statuses such as completed, pending, and failed
This method is ideal if you prefer to review and track your wallet directly in the app.
Verify transactions using a blockchain explorer
You can also confirm transactions independently using a blockchain explorer.
How to check your wallet on a blockchain explorer
Log in to the MoonPay app
Go to the Wallets section and locate your MoonPay wallet card
Tap the three-dot menu (⋯) and select Copy address
Open an explorer for the correct network, such as:
Blockchain.com for Bitcoin
Etherscan for Ethereum
Solscan for Solana
Tronscan for Tron
Paste your wallet address into the explorer’s search bar to view all incoming and outgoing transactions and their confirmation status
Why use a blockchain explorer?
A blockchain explorer is especially helpful when:
A transaction is not yet reflected in your wallet balance
You want to independently check the status of incoming or outgoing transfers
You need to confirm that funds were received at your address
Explorers provide full transparency and allow you to verify activity without relying solely on the MoonPay app.
Troubleshooting common issues
If your wallet balance or transaction history doesn’t look correct, try the following:
Check the blockchain explorer: Confirm that the transaction reached your wallet address
Verify full confirmation: Make sure the transaction has completed all required confirmations on-chain
Still not updating? If the app doesn’t refresh after the transaction is confirmed, contact MoonPay support and share your wallet address and transaction ID so the team can investigate
