Skip to main content

How to track your MoonPay wallet transactions and balances

Learn how to view your transaction history and confirm wallet balances using the MoonPay app or a blockchain explorer.

Updated this week

Overview


You can track your MoonPay wallet activity directly in the MoonPay app or through a blockchain explorer. This guide walks you through both methods so you can review transactions, confirm balances, and troubleshoot any inconsistencies.

View your transaction history in the MoonPay app


The MoonPay app offers an easy way to check your recent wallet activity.


How to view your history

  1. Log in to the MoonPay app

  2. Select Activity from the menu at the bottom

  3. Select the blockchain network you want to review (for example, Bitcoin, Ethereum, Solana)

  4. View your full wallet activity and transaction history, including statuses such as completed, pending, and failed

This method is ideal if you prefer to review and track your wallet directly in the app.

Verify transactions using a blockchain explorer


You can also confirm transactions independently using a blockchain explorer.

How to check your wallet on a blockchain explorer

  1. Log in to the MoonPay app

  2. Go to the Wallets section and locate your MoonPay wallet card

  3. Tap the three-dot menu (⋯) and select Copy address

  4. Open an explorer for the correct network, such as:

  5. Paste your wallet address into the explorer’s search bar to view all incoming and outgoing transactions and their confirmation status

Why use a blockchain explorer?

A blockchain explorer is especially helpful when:

  • A transaction is not yet reflected in your wallet balance

  • You want to independently check the status of incoming or outgoing transfers

  • You need to confirm that funds were received at your address

Explorers provide full transparency and allow you to verify activity without relying solely on the MoonPay app.

Troubleshooting common issues


If your wallet balance or transaction history doesn’t look correct, try the following:

  • Check the blockchain explorer: Confirm that the transaction reached your wallet address

  • Verify full confirmation: Make sure the transaction has completed all required confirmations on-chain

  • Still not updating? If the app doesn’t refresh after the transaction is confirmed, contact MoonPay support and share your wallet address and transaction ID so the team can investigate

Did this answer your question?