MoonPay

Learn how to access your MoonPay account with our quick and easy guide.

How do I log in or out on my MoonPay account

Manage your MoonPay account: update details, change currency, add/remove cards, view history, and deactivate your account.

How do I manage my MoonPay account?

Fix MoonPay login issues: update your device/app, whitelist our email, check your network, or contact support for help.

Troubleshooting login issues

Protect your MoonPay account with two-factor authentication (2FA), App Lock, and device management.

Enhanced security

Learn why your card may be restricted after account deletion and how to resolve payment-method issues.

Why can’t I reuse a payment card immediately after deleting a MoonPay account?

Learn how to troubleshoot missing one-time password (OTP) emails used for account verification.

What should I do if I’m not receiving MoonPay OTP emails?

Learn why an account may be disabled under MoonPay’s Terms of Use, what this means for your access to MoonPay services, and how to manage your funds.

Why your MoonPay account may be disabled and what happens next

Learn how to manage your MoonPay account.

MoonPay account

All rights reserved. MoonPay USA LLC is a registered money service business (NMLS ID: 2071245). For Law Enforcement requests please direct your official document to our compliance team <a href="https://app.kodex.us/moonpay/signin" target="_blank" rel="nofollow noopener noreferrer">here</a>.

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