In order to ensure an appropriate trading experience for all MoonPay customers, we’re sometimes required to ask for additional information on the source of customers' funds or how they are generated. If we need additional information about your wealth or funds, you will be prompted to provide this information within your app, on the home screen.
Below is the list of documents that may be submitted in order to fulfill this request as well as unique criteria for each document. Please read carefully.
Below is the list of documents required to verify your source of wealth:
| Funds Source |
Document(s) | Acceptance Criteria |
| Salary |
- One or more bank statements demonstrating two salary payments from your employer.
- A payslip from your employer
|
- Dated within the last 3 months
- Contains a balance or financial value
- Document must include your name
- Payslip (optional) must be issued by your employer and clearly show your salary and your name
|
| Savings |
- An account statement from the financial institution where the savings are held
|
- Dated within the last 3 months
- Contains a balance or financial value
- Document must include your name
|
| Inheritance |
- A signed letter from a licensed solicitor, executor, or estate trustee.
|
- Contains financial value of inheritance
- Document must include your name
|
| Investments |
- A statement of your investment portfolio
|
- Dated within the last 3 months
- Contains a balance or financial value
- Document must include your name
|
| Company Profits |
- A dividend distribution certificate
|
- Dated within the last 1 year.
- Contains a balance or financial value
- Document must include your name
|
| Cryptocurrency Trading |
- Screenshot of the accounts you used, with their balances and your name and address. and
- If the trading account does not have a name or address (because it's a DEX or other non-custodial platform) then ALSO provide a bank statement demonstrating two cryptocurrency transactions with the same platform you have provided a screenshot from
|
- Both uploads (where required) must contain a balancer or financial value
- Document must include your name
- Bank statements must be in line with the criteria outlines above under Salary
|
| Sole Trader Income |
- A bank statement from your personal or business bank account demonstrating two or more income payments
|
- Dated within the last 3 months
- Contains a balance or financial value
- Document must include your name
|
| Pension |
|
- Dated within the last 1 year
- Contains a balance or financial value
- Document must include your name
|
| Rental income |
|
- Valid for a minimum of 3 months from submission
- Contains the rental amount
- Document must include your name
|
| Sale of Property |
|
- Contains the sale amount
- Document must include your name
|
| Sale of Company |
- A sale contract and
- A screenshot of the register of companies detailing the sale / change of ownership
|
- Contains a balance or financial value
- Contains your name and information sufficient for us to confirm your identity matches the details on your MoonPay account
|
