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  1. MoonPay
  2. Public FAQ
  3. Security & Fraud 🔒

Security & Fraud 🔒

  • Is it safe to send cryptocurrency to someone else?
  • I have not heard of MoonPay but you charged my card
  • Is my information safe with MoonPay?
  • How long will you keep my data for?
  • How can I erase all my data?
  • Is my money safe with MoonPay?
  • My MoonPay account has been compromised
  • I have sent cryptocurrency to a scam
  • I've received received a suspicious e-mail from MoonPay
  • My transaction failed and I never received a refund
  • I have been charged multiple times for the same order
  • I work for the police/law enforcement/bank and would like to request information from MoonPay
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