How do I send and receive crypto assets?

With a MoonPay account, you can easily send and receive BTC, ETH, or any ERC-20 token.

But before you make any transactions, remember that crypto transactions can’t be undone. So double-check that you’re always sharing the right info with your sender or recipient.

Sending Crypto

You can send crypto from your MoonPay account by following the steps below:

Web Browser

  1. Login to your MoonPay account.

  2. Select the crypto asset wallet card you want to send.

  3. Click the send icon (⮞).

  4. Specify the amount and the recipient's wallet address. Next, click Continue.

  5. Review the summary, then click Confirm and send.

Steps 3-5 on MoonPay's website on how to send crypto.

Steps 3-5 on MoonPay's website on how to send crypto.

There will be network fees associated with sending your crypto, so please check you’ve got enough to cover those!

You will need Ethereum (ETH) stored in your wallet to cover the cost of sending ERC-20 tokens.

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Note:

If you don’t have any Ethereum (ETH) in your wallet you may see an error message stating that you do not have enough Ethereum (ETH) to cover network fees. Please purchase Ethereum (ETH) to proceed with your send.

Make sure you send your cryptocurrency to the appropriate wallet type. Ethereum (ETH) and ERC-20 tokens should go to an Ethereum wallet, while Bitcoin (BTC) should be sent to a Bitcoin wallet.

Mobile App

The functionality to send cryptocurrency will be introduced to the mobile app soon. Stay tuned for updates.

Receiving Crypto

Before receiving crypto, ensure you have generated a MoonPay wallet that matches with the cryptocurrency you want to receive. To receive crypto, follow these steps below:

Web Browser

  1. Login to your MoonPay account.

  2. Locate your MoonPay wallet card and click the three dots icon (⠇).

  3. Click Copy address to copy the wallet address and share the address with the sender.

Steps 2-3 on MoonPay's website on how to receive crypto.

Steps 2-3 on MoonPay's website on how to copy the address.

Mobile App

  1. Login to your MoonPay mobile app.

  2. Click the gear icon (⚙) on the homepage.

  3. Click Copy address to copy the wallet address and share the address with the sender.

Steps 2-3 on MoonPay's mobile app on how to copy the address.

Steps 2-3 on MoonPay's mobile app on how to copy the address.