Before we approve your transaction, we may send you an email asking you to verify your Apple Pay card, if we haven’t already done so. We go through this process sometimes to make sure our users stay safe!
So we can approve your transaction, please upload two images:
- A screenshot of your Apple Pay settings screen, showing your Device Account Number and Card Number;
- A selfie of you holding the physical card that you registered with Apple Pay. The selfie should show your face as well as the card showing the first six and the last four digits of the card number and the card holder's name. Please ensure the name on the card is fully visible. Do cover middle digits of your card's number for added security.
You can find this screen in Settings > Wallet & Apple Pay > Card > Info. Your screenshot should look like this:
