Visit moonpay.com/sell and select the cryptocurrency you would like to sell from the drop-down menu. Enter the amount plan to sell (for example, 0.001 BTC). You will receive an estimate, telling you approximately how much, in fiat currency (e.g. EUR), you will receive from your sale.
If you have already signed up, you can just enter the email address you gave us before. In case this is your first time you'll be asked to go through our identity check process. You will have to provide your full legal name, residential address, email address, and an acceptable form of identification. You can read more about the identity verification process here.
Then, you will need to enter the IBAN belonging to your bank account if you haven't saved one yet.
Once you have agreed on the Terms of use, you will be able to select the option “Sell Now.” Your order will be generated and we will provide further instructions via email.
It may take a few seconds while we create the order and do some internal checks.
Once all checks have been completed, please select “View deposit details.”
You will be able to see the wallet address and QR code where you can send your cryptocurrency for sale. Finally, send the specified amount of cryptocurrency to this address using your wallet.
That’s it! We will send you a bank transfer shortly after receiving your cryptocurrency (more information on bank transfer processing times can be found here). You can monitor the progress of your transaction on the final screen.
Please keep in mind that sending the wrong cryptocurrency to our deposit wallet address will render us unable to recover or refund.