Most orders fail because we couldn’t accept your payment, or we couldn’t verify your account or payment method.
If your order has failed and you have received a message saying “Your transaction has been declined by your bank”, please contact your bank for assistance, as they have rejected your payment.
For all other inquiries, please send us a support request, selecting “Transaction” -> “Declined transaction” in the drop-down menus, and we will let you know why your order failed.