Most orders fail because we couldn’t accept your payment, or we couldn’t verify your account or payment method.
If your order has failed and you have received a message saying “Your transaction has been declined by your bank”, please contact your bank for assistance, as they have rejected your payment.
For all other inquiries, please start a live conversation with us by using the "Help" button in the bottom right corner of this page and we will let you know why your order failed.