Phishing is the fraudulent attempt to obtain sensitive information or data, such as usernames, passwords, and credit card details, by disguising oneself as a trustworthy entity in an electronic communication. The most common phishing scams involve sending an email that fraudulently claims to be from a legit company (like MoonPay). If you’ve received a phishing email, follow these steps:
- Submit a request (choose "I want to report fraud" -> “I've received a suspicious e-mail from MoonPay” from our dropdown) and attach a screenshot of the received email clearly showing the sender's e-mail address
- Delete the suspicious email from your mailbox.
Don’t download any attachments or click any links within the suspicious email.
Thank you for helping us keep our entire community safe.