Transactions on the Stellar Chain, (such as those involving USDC or XLM) normally require a memo tag to ensure deposits are directed to the correct account.
When selling any cryptocurrency on the Stellar Chain with MoonPay, you will be required to enter a memo tag when making the withdrawal from your wallet.
The memo tag will be displayed just below the depository wallet address when finalizing your sell order.
You must copy this memo tag and include it during the withdrawal/send crypto process in your wallet.
If you are having difficulty finding where to enter the memo tag, please contact your wallet provider for help.
Without the memo tag, your crypto may be lost and we won’t be able to continue your sale or recover your crypto.