You might experience difficulty making transactions with a new card from a new bank if you have already added cards from 12 different banks to your account. Please use one of your existing cards to make transactions if you are not able to make transactions with the new card.
If you have not added cards from 12 different banks on your account and you’re having trouble adding a card, please start a a live conversation with us by using the "Help" button in the bottom right corner of this page and tell us the last four digits of the card you’re trying to add.