Who qualifies for this promo? The giveaway is open to eligible customers in the United States and the District of Columbia, excluding Florida, New York, Nevada, Montana and Rhode Island. You must be 18 or older and have completed identity verification with a US address. MoonPay employees can’t enter. If you’re not eligible, you won’t see the giveaway in the app.
Important: No entry guarantees a prize. More entries improve your chance of winning, but winners are drawn at random. Read the official rules for full details.
Overview
Two winners. Two iPhone Duos. Zero guarantees, but plenty of chances.
This November, eligible customers can join the MoonPay giveaway in the app. Each of the two winners gets an iPhone Duo, 256GB. Every full $500 you trade after joining earns you one entry, up to a maximum of 50 entries.
Key dates
What | When |
Giveaway runs | November 9th, 2026 to November 30th, 2026 (US Eastern Time) |
Winners drawn | Friday, December 4th, 2026 |
Winners told | By email. The app doesn’t announce winners |
How to enter the giveaway
Open the MoonPay app and go to your home screen. If you’re eligible, a full-screen intro appears the first time
Tap Enter the Giveaway. Want to read more first? Tap See details for the prize, the draw, how it works, a short Q&A and the legal terms
Wait for You’re in to appear
Important: Tapping Enter the Giveaway means you accept the promotion rules. There’s no tick box.
Note: If you haven’t completed identity verification yet, you’ll see the giveaway with Verify your identity to enter. Complete verification first, then come back to enter. If joining fails, you’ll see You haven’t joined yet. Tap Try again.
How entries work
One entry per $500: After you join, every full $500 of qualifying trading volume earns one entry
Measured in USD: Volume excludes fees and adds up across the whole giveaway
Up to 50 entries: The most you can earn is 50 entries. That takes $25,000 in qualifying volume. Trading more after that doesn’t earn extra entries
Added on completion: Entries are added when an order completes. A pending order earns nothing until it finishes
Note: Joining doesn’t give you an entry on its own. You earn your first entry once your qualifying volume reaches $500.
What counts toward your entries
Counts | Doesn’t count |
Completed buys, sells, and swaps made in the MoonPay app after you join | Trades made before you joined Refunds Balance top-ups NFT purchases Pending orders |
Examples
Your qualifying trades | Total | Entries |
$300 buy + $200 swap | $500 | 1 entry |
$750 in total | $750 | 1 entry, $250 to go for the next one |
$1,250 in total | $1,250 | 2 entries, with $250 toward the next one |
$25,000 or more | $25,000 | 50 entries (the maximum) |
Track your entries
Banners in the app show where you stand. They appear on the trade screen (you can dismiss them) and on your account details.
Where you are | What the banner says |
Haven’t entered yet | Win the new iPhone Duo |
Entered, no entries yet | You’ve joined the giveaway, with your progress to the first entry |
Have entries | You have N giveaway entries, with a progress bar and how much more you need for the next entry |
After November 30th, 2026 | Results are being confirmed. Only customers who entered see this |
After you enter, tap a banner to open the giveaway screen. It shows your entry count, your progress, and a list of the buys, sells, and swaps that counted, with the entries each one earned. The screen refreshes about every 30 seconds while it’s open.
Tip: Not sure a trade counted? Check the list on the giveaway screen. If it’s there, it’s counted.
Who is eligible
Location: Available to residents of the United States and the District of Columbia, excluding Florida, New York, Nevada, Montana and Rhode Island
Age and identity: You must be 18 or older and have completed identity verification with a US address
Employees: MoonPay employees aren’t eligible
See the official rules for the full eligibility terms.
We check your state using the address from your identity verification. If you haven’t verified yet, we use your approximate location instead.
How winners are chosen
We’ll draw two winners at random on Friday, December 4th, 2026. Each winner gets one iPhone Duo, 256GB. More entries improve your chance of winning, but nothing is guaranteed.
We’ll tell winners by email, so check the email address on your MoonPay account. The app doesn’t announce winners.
Tip: Watch out for fake winner messages.
Troubleshooting
What you see | Why it happens | What to do |
I can’t see the giveaway | The giveaway only shows for eligible customers. You may be outside the United States or the District of Columbia, in Florida, New York, Nevada, Montana and Rhode Island, or your identity verification isn’t approved | Check the eligibility requirements above. If you meet them and still can’t see it, update the MoonPay app to the latest version |
Verify your identity to enter | You haven’t completed identity verification yet | Complete verification, then tap Enter the Giveaway |
You haven’t joined yet | Joining didn’t go through | Tap Try again and check your connection |
My trade isn’t in the list | The order may still be pending, or it may be a type that doesn’t count | Wait for the order to complete. Pending orders, refunds, balance top-ups, NFT purchases and trades made before you joined don’t count |
My entry count looks low | Volume excludes fees, and you need a full $500 for each entry | Check your progress on the giveaway screen. It shows how much is left for the next entry |
My entry count stopped going up | You’ve reached the 50-entry maximum | Nothing more to do. Your 50 entries stay in the draw |
If you’ve checked everything above and something still doesn’t look right, our support team is here. Chat with us using the button at the bottom right of this page. Tell us what you see on the giveaway screen, and a screenshot helps.
FAQs
What’s the prize?
What’s the prize?
Two winners are drawn at random. Each wins one iPhone Duo, 256GB.
Do I need to trade to win?
Do I need to trade to win?
Entries come from qualifying trading volume. After you join, every full $500 earns one entry. Joining on its own doesn’t earn an entry.
Is there a limit on entries?
Is there a limit on entries?
Yes. You can earn up to 50 entries, which takes $25,000 in qualifying volume. After that, more trading doesn’t earn further entries.
Do trades from before I joined count?
Do trades from before I joined count?
No. Only completed buys, sells, and swaps made in the MoonPay app after you join count.
Do fees count toward the $500?
Do fees count toward the $500?
No. Volume is measured in USD and excludes fees.
When do I get my entries?
When do I get my entries?
Entries are added when your order completes. A pending order earns nothing until it finishes.
Do swap orders count?
Do swap orders count?
Yes. Completed buys, sells, and swaps all count.
Do refunds, balance top-ups, or NFT purchases count?
Do refunds, balance top-ups, or NFT purchases count?
No. Refunds, balance top-ups, NFT purchases, and pending orders don’t count toward entries.
How will I know if I’ve won?
How will I know if I’ve won?
We’ll tell winners by email after the draw on Friday, December 4th, 2026. The app doesn’t announce winners.
Can MoonPay employees enter?
Can MoonPay employees enter?
No. MoonPay employees aren’t eligible.
Where can I read the full rules?
Where can I read the full rules?
Read the official rules, or tap See details in the giveaway intro.