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Customer support
Getting Started with MoonPay
What is MoonPay?
List of supported cryptocurrencies
How can I open an account with MoonPay?
What you should know when using MoonPay and crypto in the UK
UK FCA regulatory changes impacting MoonPay's crypto services
MoonPay Balance
MoonPay Recurring Buys
How can I get a wallet address?
MoonPay’s supported payment methods
MoonPay’s supported currencies
What kind of BTC address does MoonPay use?
MoonPay's Unsupported Countries
PayPal FAQs
Venmo FAQs
Stamps/App Icons
Account Management
Account
How do I log in to my MoonPay account
How to manage my MoonPay account?
Troubleshooting login issues
Enhanced Security
Wallets
Managing your wallets
Frequently asked questions (FAQs)
Wallet security and recovery
Account Verification
Common rejection reasons for verification documents
Verify my account details
Source of wealth
Verify my cards
Verification troubleshooting
Limits FAQ
Trading and Funding
Buying Cryptocurrency
How do I buy cryptocurrency with MoonPay?
When will I receive my cryptocurrency?
Selling Cryptocurrency
How can I sell cryptocurrency with MoonPay?
About destination tags or memos
ACH: some frequently asked questions
Supported withdrawal methods for selling cryptocurrency
Swaps
How do I use MoonPay swap?
Swaps: troubleshooting
Transactions
How do I send and receive crypto assets?
Why was I charged before receiving my cryptocurrency?
Will my bank let me make a payment to MoonPay?
Transactions: troubleshooting issues
Transactions: some frequently asked questions
RLUSD FAQ
NFT
What is an NFT?
What is a smart contract?
How do I buy an NFT with MoonPay?
NFTs: troubleshooting issues
Privacy and Security
How to stay safe when using cryptocurrency
Security and safety: some frequently asked questions
Travel Rule Europe FAQ
Partners & Affiliates
Where can I use MoonPay?
B2B PARTNER SUPPORT
Getting Started with MoonPay
MoonPay's licenses
How can I ask MoonPay to list my token?
How to go live with MoonPay?
Partner frequently asked questions (FAQs)
Account Management
Where can I view volume numbers?
KYB & KYC
What is the difference between Know Your Customer (KYC) and Know Your Business (KYB)?
KYB troubleshooting
NFT
Why is MoonPay the best option for NFTs?
Partners & Affiliates
How do affiliate payouts work?
How to integrate MoonPay into my website/app/project?
How do we run a promotion with clients?
Trading and Funding
MoonPay’s supported payment methods
Suggest
MoonPay users in the UK & EUR can now easily top up their MoonPay balance in Euro or British Pounds and use it to buy or sell crypto!
