You might experience difficulty making transactions if you have added cards from more than 5 different banks to your account. If you’re unable to use one of your existing cards to make transactions and you need to add a new card, please send us a support request and select “I’m having issues setting up or accessing my account” -> “I can’t add a new card to my account.”
If you don’t have cards from five different banks on your account and you’re having trouble adding a card, please send us a support request and select “I’m having issues setting up or accessing my account” -> “I can’t add a new card to my account.” Please tell us the last four digits of the card you’re trying to add.